Lake Eustis Health and Rehabilitation Center is honoring our beloved residents this month as we celebrate “Residents’ Rights Month.” This annual event is held in October and celebrates all residents living in long-term care centers. Many of our residents are parents, grandparents or were once caregivers themselves—so we know how much love they passed on to their families over the years while taking on the roles of cook, chauffer, doctor, porter, teacher and more.
Now it’s our turn to return the love they so willingly shared through compassionate, quality health care.
Each day, we do our best to show our residents how much they’re appreciated for all they’ve done in the service of others throughout their life. We do this through quality care, quality of life, quality services and quality choices.
How we celebrate and honor our residents every day
Aside from providing unmatched medical care and service, preserving our resident’s self-esteem and independence is our top priority. When you or your loved one resides at Lake Eustis Health and Rehabilitation Center, your room is your room. We’ll always knock before entering, ask before we move belongings and help you prepare for the day or night (if needed) using the toiletries, clothing and styling products of your choosing.
We understand this is your home and will honor your privacy, safety and choices. We want all of our residents to feel right at home with us from the first moment they move in.
Advocating for residents from day one
Making the decision to move your parents or grandparents into a long-term care center is never easy. You want to feel good about your decision and ensure your family member will be treated with the utmost care and compassion. The clinical team at Lake Eustis Health and Rehabilitation Center understands how confusing this process can be—that’s why you’ll have a dedicated admissions coordinator to help you every step of the way. We’ll help ease your family into this difficult transition by making it as seamless as possible.
What are the residents’ rights?
People living in long-term care centers always have the right to:
- Information in a language they understand
- Make independent choices based on their needs and preferences
- Participate in all aspects of their care
- Privacy and confidentiality
- Participate in social, religious and community activities
- Safe and appropriate transfer and discharge, including the right to appeal decisions
- Complain without fear of repercussions
- Be free from discrimination, abuse, neglect and restraints
- Organize and participate in resident groups or councils
- Information about living in the community
- Visits from friends, family, providers and other people of your choosing
If you or a loved one is interested in learning more about the daily life of a Lake Eustis Health and Rehabilitation Center resident, please call 352-357-3565 and speak to one of our experienced admissions coordinators today.
Lake Eustis Health and Rehabilitation Center provides skilled nursing and rehabilitation services with expertise and compassion. We specialize in IV therapy, cardiac rehabilitation and orthopedic rehabilitation. No matter the need, we’re committed to helping you or your loved one achieve the highest level of independence and health.
Welcome to Lake Eustis, we look forward to seeing you around your new home.